Privacy Policy

Introduction

General Media Hosting ("GMH", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment and subscription management services.

Please read this Privacy Policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Account Information: Name, email address, and password when you create an account.
• Payment Information: Payment card details and billing address (processed securely by Stripe).
• Transaction Data: Records of purchases, subscriptions, and payment history.
• Communication Data: Any correspondence you have with us, including support requests.

Automatically Collected Information

When you access our services, we automatically collect:

• Device Information: Browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent, and actions taken on our platform.
• IP Address: Your Internet Protocol address for security and analytics purposes.

How We Use Your Information

We use the information we collect to:

• Process payments and manage your subscriptions
• Provide, maintain, and improve our services
• Send transactional emails (receipts, subscription updates, etc.)
• Respond to your comments, questions, and support requests
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations
• Analyze usage patterns to improve user experience

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Secure payment processing through PCI-compliant providers
• Regular security assessments and monitoring
• Access controls and authentication measures

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records may be retained for up to 7 years for tax and legal compliance purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Portability: Request transfer of your data to another service.
• Objection: Object to certain processing of your data.

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.